65 replies to this topic

[Boo]

Hey guys... I found an issue.
Okay so Dragoonsreaper found me on msn complaining that he forgot his password, and he couldn't get the email to reset it.
I tried this out for myself, and I know which email my account is connected to... and I didn't get the message either.
Perhaps someone with Website power should try this out too... but currently there is a poor member who was active for a while that is left outside the house in the cold, harsh internet wilderness.

Lyndy, I think I might know what this is. We've run into a problem with our email system due to the newsletter overloading our allowance for that account. I think that all OB-based emails may run into an issue now.

I am working with Adam to resolve that, so hopefully we'll have a solution soon. I'll let everyone know. :)

Sorry for the inconvenience - I know it must be very annoying.

[CaNz]

oh... so the two problems are actually the same problem... sweet! less things to fix.

Does this mean no new members can join right now too?

Edited by CaNz, 15 January 2011 - 02:00 PM.

[Desbreko]

It's this member who needs to reset his password? I can reset it through the admin cp and e-mail the new password to him myself, and then he should be able to set his own once he can log in again.

[CaNz]

That's him Des.

[James]

Thanks for doing that, Des. Sorry for the inconvenience everyone - I will harass Adam and try to get this sorted out as soon as possible.

[Darks Anthro]

Thank you everyone. I really appreciate all your work. Its good to be back on OB!

[chibi-master]

Hi, I'm having some PrivateMessage problems at the moment. It appears I'm not being allowed to send them! I keep getting a little warning thing that says 'An error has occurred while sending. Please try to send again later." I have no clue what's going on.

[Lilt]

Is there a delay for your new photo to show up on your profile? Because I just uploaded a new photo for my profile and it's showing up everywhere except on my profile page so far.

My old one is still there and I don't know how to remove it. If this isn't a bug but it just has a time delay, ignore this please.

[Boo]

Did you try to hard refresh (Ctrl+F5) your profile?

[Lilt]

Thanks, Boo. It worked perfectly. ^^

[Desbreko]

Hi, I'm having some PrivateMessage problems at the moment. It appears I'm not being allowed to send them! I keep getting a little warning thing that says 'An error has occurred while sending. Please try to send again later." I have no clue what's going on.

Is it doing this all the time, so that you can't send any messages at all, or only sometimes? I checked the PM permissions in the admin cp and you should be allowed to use PMs.

[chibi-master]

Is it doing this all the time, so that you can't send any messages at all, or only sometimes? I checked the PM permissions in the admin cp and you should be allowed to use PMs.

I'm getting messages, but I can't seem to send any. This has been going on for about a week now...

By the way, Petie, I got the test PM from you. Can't reply, though...

Edited by chibi-master, 21 January 2011 - 12:07 AM.

[Petie]

chibi, this may seem like a sort of ridiculous question but you don't, by chance, somehow have 20,000 PMs saved, do you?

[chibi-master]

chibi, this may seem like a sort of ridiculous question but you don't, by chance, somehow have 20,000 PMs saved, do you?

Close, but not quite. Would that be a problem?

[Desbreko]

20,000 is the max number of PMs that members are allowed to save. But if you'd hit the max, you shouldn't be able to receive any more PMs either, except from staff.

I guess you could try deleting a few just to make sure that's not an issue.

[Petie]

You could also try sending one without having it save a copy in your sent folder. If you still get an error, that isn't the issue (which it shouldn't be regardless, since you're still under the max).

[chibi-master]

Hi, I'm back again. It may seem silly or unimportant, but my post counts from my posts and my profile do not match up. For example, this will either be my 2,989th post (post) or my 2,999th post (profile). This is kind of something I would like to be sure of. Any ideas as to what's going on?

[Sangome]

I'm not sure about this, but I think the number of posts that your profile claims you have also includes posts you may have deleted.

[James]

I'm not sure about this, but I think the number of posts that your profile claims you have also includes posts you may have deleted.

That could be the case. As far as I know, when a member deletes their own post, it is only "soft-deleted". Only staff members can completely remove posts.

We will be making a few changes to that, but in terms of the actual post count, it could definitely be the case that OB is picking up soft-deleted posts.

[Nerdsy]

This isn't so much a bug as a suggestion, but I don't feel like wasting a thread on it.

Can we make it so non-logged in members can click the "add reply" button or "add thread" button, and have it take them to a sign-in page which then directs them to where they intended to go originally? As it stands now I have to manually click the sign-in link at the top of the page, which then sends me to the main page and I have to hunt for the thread/post I was replying to.

Minor annoyance, but I hate it so.